Thursday, December 15, 2011

Upgrade of a NetBackup master server to version 7.1.0.2 may cause bmrsavecfg failures at backup time when Bare Metal Restore (BMR) information is being collected.  At backup time, the BMR process runs a bmrsavecfg job that will collect information from the client and submit the data into the BMR database on the master server to be imported. Although this process previously worked prior to the upgrade, there may be failures while the data is being imported into the BMR database.

Error Messages in Job Detail Status:

 BMRERR: Received BMR error: Failed to import Config file. (1) 
Error bpbrm(pid=6456) BMRERR: Received BMR error: Failed sending the discovery. (1) 
Error bpbrm(pid=6456) BMRERR: Received BMR error: BMR information discovery failed. (1)

Symantec TechNote